I placed a custom order with BlackGuard Customs. I sent them a picture of the knife I wanted and the dimensions. They gave me a lead time and they were exactly on time. However upon final inspection they noticed a small fracture in the steel (I probably would have never noticed), and the owner, Liam, called me personally to let me know what had happened. He apologized, upgraded the steel, and expedited my order. I also shot the breeze with Liam and learned a little about him and the company. Great down to earth guy and he runs a great company. Blackguard Custom products are worth EVERY penny.